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Shipping & Delivery

We ship throughout Auckland and New Zealand. Because of the fragile nature of dried flowers, we do our best to ensure all our arrangements are packaged carefully to prevent breakage and arrive safely to their destination.

Delivery Cost
Standard Auckland Delivery - $10
North Island - $25
South Island Delivery - $35

Delivery Time frames
Next day delivery in Auckland is available. For wider New Zealand, once shipped, you can expect delivery for the following;
North Island (outside Auckland) in 2 – 3 business days
South Island 3 – 5 business days.
We cannot guarantee courier times as sometimes there are courier delays outside our control.

Do you ship same day in Auckland?
Next day delivery is available within Auckland only.  If you have an URGENT request we’ll probably say YES. It might cost you a little more but we’ll do our best to get it there on time! While you can place your order, and pay for it online, please txt message, email or call on 021 102 9435 or info@bloominrogue.co.nz prior to placing your order to discuss your emergency requirements.

Custom Orders
Yes, we love to create custom orders. Get in contact with us and we can have a chat about what you’re after. Please send photos of your space, any preferences and budget you have in mind. Minimum order $150. Please understand we do not offer a refund on custom orders.

Safe Delivery

By using our delivery service, you agree to let our professional couriers use their best judgment as to whether the flowers or gifts can be safely left at a delivery address, should no one be there to receive them. We can hold no liability for those orders left at our discretion.

If a requirement of the destination is that orders be received and passed over to a concierge or gated security, we can hold no liability for those orders from that point on.

Re-delivery Options

If a delivery attempt is unsuccessful due to an incorrect address provided, or no one is available to receive the order, or our courier believes the order cannot be left safely, then a re-delivery fee will apply to the same value as the original delivery fee.

The buyer will be contacted before the order is redelivered and given the option to pay a re-delivery fee or pick the flowers or gifts up from our studio on the North Shore, Auckland.

If Bloomin Rogue is at all responsible for the delivery issue, a re-delivery fee will not apply.

 

Calling a Recipient

If we haven’t been able to contact the buyer over a delivery issue, and the gift recipient’s contact details have been provided, we reserve the right to call them. In this unusual occasion, your details will be kept confidential.

 

Public Holidays

We don’t deliver on Public Holidays. But we do deliver on Mother’s Day (2nd Sunday of May). To avoid disappointment, order early, Friday at the latest!

 

Substitutions

As you can imagine flower varieties and colours displayed on the Bloomin Rogue website are subject to availability. We will always endeavour to match the product as shown, but should the flower not be available, we will substitute these with an equally attractive flower of equal or greater value. This condition also applies to foliage, wrapping, vases and gift accessories.